Kristen Melendez

Recent Posts

MKM Spotlight: Todd Lough

Posted by Kristen Melendez on Tue, Jun 03, 2014 @ 09:34 AM

Todd Lough—Director of MKM’s Store Delivery in Ohio, Pennsylvania, and West Virginia—works to keep his customers at ease, assuring them their product will arrive exactly when planned so they don’t have to worry about that part of their business. They shouldn’t have to worry about distribution. By collaborating with the upper management of his clients, as well as their store managers, he’s able to oversee the entire process, from shipment to delivery. That’s why he encourages prospective customers to tour his site and to see the equipment and processes, so they can have full confidence in MKM’s ability.

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Topics: Store Fulfillment, Customer Service, Distribution, MKM Spotlight

Using best practices for effective distribution

Posted by Kristen Melendez on Wed, May 28, 2014 @ 02:18 PM

Using industry best practices can help any company operate more effectively. According to the article "Best Practices in Today's Distribution Center" from, there are some common techniques that apply to most any warehouse or distribution center.

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Topics: 3PL, Process Improvement, Supply Chain, Distribution

From the Picker’s Perspective—Individual Care

Posted by Kristen Melendez on Wed, May 14, 2014 @ 10:31 AM

From the bottom up, every player involved with the work MKM does to meet the needs of our clients is critical. Take, for example, the pickers who ensure that orders are accurately filled, neatly packaged, and correctly labeled. The pickers at MKM truly accomplish great work. Here are some of the reasons why.

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Topics: Customer Service, Distribution, Order Picking

Kitting & Repackaging—Value Added Services

Posted by Kristen Melendez on Thu, May 01, 2014 @ 04:06 PM

The smaller aspects of distribution tend to be the things that might get in the way for many of our clients—the manual, hands-on projects that require intensive labor, lots of space that can be hard to come by. With quality kitting and repackaging services, you get the labor and packaging abilities to combine various products into one kit, re-label product, and take on any special project that requires product to be altered or repackaged in the warehouse.

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Topics: Repackaging, Distribution, Value Added Services, Kitting

MKM Spotlight: Giorgio Guglielmi

Posted by Kristen Melendez on Fri, Apr 18, 2014 @ 01:21 PM

Giorgio Guglielmi is the Vice President of Store Delivery for MKM. He mitigates truck breakdowns and delays, and ensures drivers are professional and punctual. On top of that, his main concern is getting the job done for the customer—no matter what it takes. He began his over ten-year relationship with MKM in the warehouse where he learned the importance of getting trucks loaded, on the road, and to their destination without hiccup or delay.

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Topics: White Glove Delivery, Retail, Customer Service, Drivers

History of Ecommerce: The Amazon Effect

Posted by Kristen Melendez on Fri, Apr 11, 2014 @ 04:03 PM
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Topics: Online Orders, Distribution, E-commerce

Healthcare Reform and Retailers

Posted by Kristen Melendez on Thu, Apr 03, 2014 @ 09:00 AM

As the Affordable Care Act continues to roll out, employers all across the field are going to see changes occurring, but retailers are going to be particularly influenced by these shifts. You can learn a lot more about the changes that are taking place as they pertain to retailers and more specific definitions in this article from Retail Means Jobs, but it’s important to look at how these changes will affect retailers.

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Topics: Retail, Affordable Care Act

MKM’s Indianapolis Location Is a Designated Foreign-Trade Zone

Posted by Kristen Melendez on Fri, Mar 28, 2014 @ 03:04 PM
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Topics: Logistics, Supply Chain, Foreign Trade Zone, Distribution

How the Job Expectation of a Truck Driver Has Changed

Posted by Kristen Melendez on Thu, Mar 20, 2014 @ 09:37 AM

The trucking industry has changed over the last couple years due to massive layoffs, a lack of available drivers, and a shift from long routes to more local routes. With these changes, retailers are seeing changes in the way drivers operate and how they conduct business. Now, more is expected from drivers, they play a larger role in B2B and B2C, and new regulations are in place that might affect their delivery. Here’s a run-down of how these changes affect drivers and what you should expect.

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Topics: White Glove Delivery, Customer Service, Shipping, Drivers

The Driver Shortage & How to Combat It

Posted by Kristen Melendez on Thu, Mar 13, 2014 @ 09:33 AM

There is a reported shortage of 30,000 drivers in the United States today, and with an influx in ecommerce and mobile purchasing, the need for reliable, young truck drivers is growing. Fact is, the idea of a “truck driver” is changing, and as more and more young people go to college rather than trade school, they fail to realize how lucrative and reliable a truck-driving job can be.

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Topics: Shipping, Drivers, Transportation