Logistics - It's a People Business

Posted by Kristen Melendez on Wed, Jul 25, 2012 @ 04:50 AM
MKM operates in a retail environment, where we serve as the "behind the scenes" provider of delivery and order fulfillment services. We have been in this business, serving major retailers, for over 30 years, and though a lot has changed there is one thing that still remains the same: people drive the process.

Let's think about getting a single package processed and delivered. Who is involved in the process:

Order Placed - Customer places order online, by phone, or in store with a Sales Associate
Order Picked - Warehouse Associate
Quality Check - Warehouse Supervisor
Packaging and Shipping - Warehouse Associate
Package Picked Up from Originating Facility: Driver
Delivery to Doorstep or DC - Driver / Delivery Agent
Recipient - Customer

While most people lose sight of the actual human element of logistics, we at MKM Distribution know that what we accomplish each day is done through the hard work and dedication of an extraordinarily trained and committed workforce. Not only does this process begin and end with people, the customer, but every step in between is delivered by people. It is through our people and the customers that we service day in and day out that we keep retail moving forward.

We are particularly proud to thank a long time employee:

MKM Distribution and K&L Management would like to say thank you to Beth Frank for 19 years of dedication to both companies. Her service has been invaluable and we are proud to celebrate her 19th Anniversary with us. Please take a moment to say congratulations on this extraordinary achievement!
Looking for additional resoruces or have questions about MKM Distribution? Please email or call (317) 334-7900.

Topics: Process Improvement, Logistics, Retail, Fulfillment