Preparing Brick & Mortars for Ecommerce Returns

Posted by Maeghan Hurley on Mon, Nov 24, 2014 @ 01:16 PM
Read More

Topics: Returns, Reverse Logistics, E-commerce

New Survey: E-commerce Retailers Aim to Shorten Fulfillment Time, Capture Last-minute Sales

Posted by Maeghan Hurley on Tue, Nov 18, 2014 @ 10:50 AM

A new survey from retail strategy firm Kurt Salmon demonstrates that e-commerce retailers areunder increasing pressure to process and ship holiday orders quickly. In addition, a greater number of retailers plan to offer free shipping during the holiday season or year-round.

Read More

Topics: 3PL, Retail, Holiday Shipping, E-commerce

Report: West Coast Ports Set Records Ahead of Potential Shutdown

Posted by Maeghan Hurley on Mon, Nov 17, 2014 @ 02:35 PM

Are you worried about stocking your shelves before a potential port shutdown? You’re not alone. The monthly Global Port Tracker report (produced by Hackett Associates on behalf of the National Retail Federation) shows record-setting import volume in September and October. The speculation: retailers have been importing early to avoid disruption.  

Read More

Topics: Store Fulfillment, Oversea Supplier, Retail, Container Processing

Staffing Tips After the Holiday Shipping Rush

Posted by Maeghan Hurley on Mon, Nov 17, 2014 @ 10:02 AM

Without a doubt, staffing during the holiday shopping season can become difficult while you try to meet a rise in orders, cover for staff on vacation, and balance full-time employees and temporary employees. Further training is involved, scheduling becomes an algorithm, and—most importantly—you’re being put to the test by your customers. But what happens after the rush? Here are a few tips to consider when the holiday rush is over and you need to reconfigure your scheduling.

Read More

Topics: Returns, Staffing, Holiday Shipping, E-commerce

Predicting the Unpredictable in Ecommerce

Posted by Maeghan Hurley on Mon, Nov 10, 2014 @ 10:21 AM

With the boom in ecommerce sales during the holiday season of 2013, businesses, 3PLs, and shipping companies were overwhelmed by the high flux of orders coming in from online sales, and they were unable to meet consumers’ demands. They weren’t able to predict just how much that could change their business model. This year, know what to expect. Here are a few data points you can measure to know what ecommerce will look like this year.

Read More

Topics: 3PL, Holiday Shipping, Mobile Shopping, E-commerce

How Mobile Screen Size is Changing Ecommerce

Posted by Maeghan Hurley on Thu, Nov 06, 2014 @ 09:24 AM
Read More

Topics: Omnichannel, Fulfillment, Distribution, E-commerce

Los Angeles Port Backup Causing Delays

Posted by Maeghan Hurley on Wed, Nov 05, 2014 @ 04:04 PM
Read More

Topics: Oversea Supplier, Fulfillment, Holiday Shipping, Distribution, E-commerce

Making Realistic Shipping Offers to Your Customers

Posted by Maeghan Hurley on Mon, Nov 03, 2014 @ 01:42 PM
Read More

Topics: Returns, 3PL, Customer Service, Shipping, Holiday Shipping

Is New Equipment Facilitating or Hindering Growth?

Posted by Maeghan Hurley on Thu, Oct 30, 2014 @ 10:09 AM

Investing in new equipment for your distribution center is exciting—and with the new developments in anything from forklifts to robotic cranes and picking devices, investments of this kind can increase production and get your distribution center operating at maximum efficiency. But how do you know when new equipment is a best for your hub? Here’s a guide to weigh the pros and cons.

Read More

Topics: Employee Retention, Equipment, Distribution, Warehouse

Identifying Value-Added Services For Your 3PL

Posted by Maeghan Hurley on Mon, Oct 20, 2014 @ 02:31 PM
Read More

Topics: 3PL, Shipping, Distribution, Value Added Services