Here’s a riddle: do you invest in technology that will allow you to hire fewer employees, or do you spend that money on your employees and count on training and experience to make up the differential? A quick answer: both. Working in distribution, you have to determine if an investment in technology is going to benefit your employees or not. But that’s the key. To focus on your employees benefit rather than technology that’s trending.
When a retailer is searching for a 3PL, one main item of consideration ought to be business continuity. But while many 3PL providers market themselves as “technology companies,” and claim that their systems lead to fewer missed orders, what do they do when their system crashes? Are they able to stay on schedule? MKM boasts its ability to keep operations running even in the face of a system crash or other disruption. MKM maintains business, doesn’t miss orders, and keeps running on track.
In the modern age, we have information wherever and whenever we want it, and even sometimes when we don’t want it. We’re able to watch planes travel online in real-time, know the news as it happens, and track packages we order as they come from around the world. This real-time reporting has made a significant impact on the way supply chains work. Depending on the system a fulfillment or warehousing partner uses, retailers can have access to very specific information just as they need it.
Warehouses are complex operations. They have to run seamlessly to ensure that operations are as efficient as possible. The ultimate goal is to eliminate waste: whether that’s wasted product, wasted energy, or wasted labor. In order to help humans be more efficient, we have technology and equipment to help us be faster, stronger, and safer.
Made famous by Wal-Mart, an Electronic Data Interchange (EDI), uses proprietary or public channels among participating members, to exchange documentation and ultimately increase the speed of the supply chain process between participating members. An EDI uses electronic files, instead of printed documents to reduce the time it takes to move information from vendor to vendor or department to department.
Technology has improved our trucks with better fuel economy and soon to be added anti-idling technology. By implementing some of the latest technology for our drivers, instead of having multiple devices in the trucks, we will be able track the vehicles via GPS, get instant information to the drivers, scan cartons during delivery providing “real-time” updates, and monitor truck status using one, yes I said it, ONE device. This same device can also be used for electronic logs simplifying a drivers day.
Technology allows us to adapt to our customer's needs at a moment’s notice so we can “keep our promise” of delivering “on time, every time”.
Article written by
MKM Distribution & Fulfillment
VP of Customer Fulfillment
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